FREQUENTLY ASKED QUESTIONS AND ANSWERS

We don’t disclose tracking information for security reasons in order to stop your order from being sent to an unconfirmed address. If you would need more information about when your order is expected to arrive, don’t hesitate to contact us.

Bullion usually comes in three main forms: bars, coins, and rounds. Their value is determined by metal content and purity. Bars are often the most cost-effective choice for bulk investment, government-issued coins carry legal tender status, and privately minted rounds offer a more affordable alternative to coins while still providing trusted metal value.

Certified coins are those that have undergone authenticity verification and condition grading by a reputable third-party organization, such the Numismatic Guaranty Company (NGC) or the Professional Coin Grading Service (PCGS). Following grading, the coin is sealed with its certification information in a protective holder, sometimes referred to as a slab. It is simpler to buy, sell, or trade with peace of mind thanks to this method, which provides buyers with assurance that the currency is authentic, fairly graded, and protected.

Being in possession of both gold and silver is frequently necessary to create a well-rounded precious metals portfolio. While silver offers more growth potential due to industrial demand, it can be more unpredictable. Gold, on the other hand, is known for stability and long-term wealth preservation. Having both metals can help you diversify across various market scenarios, but the ideal combination will depend on your budget, risk tolerance, and personal objectives.

We offer insurance coverage for all of our packages, subject to specific requirements. You must get in touch with us right away if your order gets lost in transit, which is quite unusual. For the USPS, tracking that hasn’t been updated for five or more calendar days is considered lost in transit. It is three calendar days for UPS. You have three days from the last UPS tracking date and seven days from the last USPS tracking date to get in touch with us. Insurance won’t pay for the package if you don’t get in touch with us by these deadlines.

Once you contact us, we research the shipment with the carrier and begin the claim process. The claims process can take 30 or more days to resolve, and many Lost in Transit shipments end up getting delivered late. If the package is delivered, you must notify us within 24 hours.

We fully insures all its shipments. Should anything happen while your package is in transit to you, it will be covered by our insurance policy subject.

Though unlikely, if your order is damaged during transit and/or any items are missing we require you to contact us immediately so we can begin the claims process. If you have taken possession of a shipment that is damaged and/or is missing items, you have 2 days (48 hours) from the date of delivery to contact us as stated in our Terms and Conditions.

It is required by law to collect sales tax on certain products in all states. Each state has its own sales tax laws. You may review the sales tax information for your state here. If other retailers are not charging sales tax per these laws, you are liable to pay the tax to the state.

Our product premiums are determined by the product’s uniqueness, design intricacy, and mint of origin. Additionally, the price at which we bought a goods determines the price we sell it for. Our clients will pay more for certain things since they are more expensive for us to purchase. On the flip side, we provide our consumers the savings if a mint charges us less for an item.

We determine our prices by adding a premium to the current spot price. Our product premiums are determined by the product’s uniqueness, design intricacy, and mint of origin. Additionally, the price at which we bought a goods determines the price we sell it for. Our clients will pay more for certain things since they are more expensive for us to purchase. On the other hand, we provide our consumers the savings if a mint charges us less for an item.